FAQs
What does a mortgage broker do?
A mortgage broker compares loans from a wide range of lenders to find one that suits your goals. We handle the paperwork, explain the options, and manage the process from start to finish—so you don’t have to deal with the banks directly.
Do you charge fees for home or investment loans?
In most cases, no. We’re paid a commission by the lender, not by you. If a fee does apply, we’ll be transparent about it upfront so there are no surprises.
Isn’t it more expensive to use a broker?
Not at all. The cost of your loan is the same whether you go through a broker or directly to a bank. In fact, we can often save you money by comparing better options and negotiating on your behalf.
Do brokers just recommend the lenders that pay the most commission?
Definitely not. Broker commissions are fairly consistent across lenders—and our recommendations are based solely on what’s in your best interest. We’re also bound by strict legislation to act ethically and transparently.
How much can I borrow?
Your borrowing capacity depends on your income, expenses, deposit, and existing debts. You can try our online calculator for a rough estimate, but a quick chat with our team will give you a clearer picture tailored to your situation.
Should I choose a fixed or variable interest rate?
It depends on your priorities. Fixed rates offer certainty in repayments, while variable rates offer more flexibility. Many clients choose to split their loan to get the best of both worlds. We’ll help you weigh up the options based on your goals.
Should I choose a fixed or variable interest rate?
It depends on your priorities. Fixed rates offer certainty in repayments, while variable rates offer more flexibility. Many clients choose to split their loan to get the best of both worlds. We’ll help you weigh up the options based on your goals.
What should I look at beyond the interest rate?
The lowest rate isn’t always the best option. Loan structure, flexibility, fees, and features like offset accounts or redraw can make a big difference to your overall financial position. We look at the whole picture—not just the headline rate—to make sure your loan works for your goals now and into the future.
Can I still work with you if I’m not based in Toowoomba?
Absolutely. We work with clients all over Queensland and interstate. Phone, email, Zoom/Teams, or in-person—we’ll make it work for you.
Can you work with my accountant or financial planner?
Absolutely. We often collaborate with accountants and planners to ensure your finance structure supports your tax position and long-term wealth strategy.
Can the way my loan is structured impact other financial goals?
Yes. The wrong structure can limit your ability to invest, access equity, or reduce debt effectively. We design your loan with your bigger financial picture in mind—whether that’s future property purchases, business growth, or lifestyle goals.
Which lenders do you work with?
We have access to over 30 lenders across Australia, including major banks, regional lenders, and specialist institutions. That means more choice—and a better chance of finding a deal that suits your needs.
Who sets the interest rates?
The Reserve Bank of Australia sets the official cash rate. Lenders then adjust their rates based on this, as well as their own funding costs and market conditions.
Why use a broker instead of going direct to a bank?
Banks only offer their own products, which limits your options. As brokers, we compare multiple lenders and products to find the one that suits your situation. More importantly, we consider how each loan impacts your overall strategy—so you don’t get stuck with a deal that looks good now but costs you later.


